Department of Veterans Affairs
VA Handbook 7610 (262)
Washington, DC 20420
June 2006
Provide one if Ambulatory Care Provider FTE Positions authorized is less than eight.
Provide two if Ambulatory Care Provider FTE positions authorized is eight or greater.
6. Escort / Messenger Service (RECP3) ................................... 150 NSF (4.7 NSM)
Provide one per Ambulatory Care Clinic.
This serves as the control point for those staff (volunteer or paid) that escort
dependent patients and/or deliver information / specimens to and from various areas
(X-Ray, laboratory, nursing units, etc.) in the Hospital.
B. Clinic (MAS) Reception Central Control and Processing Unit
1. Reception, (RECP1) ............................................................. 200 NSF (18.6 NSM)
Minimum NSF. Provide an additional 200 NSF if ACAP Level M. Provide an
additional 400 NSF if ACAP Level L.
Accommodates the following clerks: Reception Clerk, Information Clerk, Eligibility
Clerk; and, Admitting (Interview) Clerk.
2. Office, Clerical Workstation / Interview (OFA01) ............... 120 NSF (11.1 NSM)
Provide one per MAS Interview Booth Clerk FTE position authorized.
These clerks interview outpatients in these booths to assist them in completing 10-10
forms to determine their eligibility for medical care, to conduct a means test to verify
their financial status as it relates to their eligibility for medical care and to collect
necessary information for their admission as inpatients.
3. Office, Reception Area Supervisor (OFA01) ......................... 100 NSF (9.3 NSM
Provide one if in Concept of Operations.
4. Office, Bed Control (OFA01) ............................................... 120 NSF (11.2 NSM)
Minimum NSF. Provide an additional 85 NSF per MAS Office Bed Control FTE
position authorized greater than one.
5. Office, Health Benefits Advisor (OFA01) ............................ 120 NSF (11.2 NSM)
Minimum NSF. Provide an additional 85 NSF per MAS Office Health Benefits Advisor
FTE position authorized greater than one.
Health Benefits Advisors provide "hands-on" assistance to individualize the
experience of veterans coming to this medical facility for their health care needs.
They screen, advice and assist veterans and beneficiaries to expedite their medical
and non-musical benefits, resolve any problems that arise and suggest alternate
resources for those ineligible for the Department of Veterans Affairs (VA) care.
6. Storage, Wheelchair and Stretcher (SRLW1)....................... 100 NSF (9.3 NSM)
Minimum NSF. Provide an additional 50 NSF if ACAP Level M. Provide an additional
100 NSF if ACAP Level L.
7. Vending Machine Area (BX001) .......................................... 360 NSF (33.5 NSM)
Provide one if total annual projected outpatient visits is greater than 10,000.
Ambulatory Care (Hospital Based) (262):-Page 10 of 31
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