July 19, 1991
VA HANDBOOK 7610 (821)
CHAPTER 821. VETERANS BENEFITS ADMINISTRATION - REGIONAL OFFICE -
ADJUDICATION DIVISION
1. APPROVAL OF CRITERIA
Criteria approved by the Department of Veterans Affairs (VA) on June 15, 1988.
2. DEFINITION
Adjudication Division:
a. This program is comprised of the adjudication and administration of compensation, pension and education claims, as
well as ancillary programs.
b. The Compensation and Pension program has two major components: compensatory payments for loss of earning
capacity due to service-connected disease or injury: and financial assistance based on a standard of need for wartime
veterans who, because of disabilities which may not be related to military service, are precluded from gainful employment.
c. Additionally, there are specific benefit programs of dependency and indemnity compensation and pension for
survivors and dependents under each of these major categories. This activity is also responsible for the adjudication of
claims for the restoration of benefits formerly paid by the Social Security Administration to the surviving spouses and children
of certain survivors (REPS). (The Department of Defense is responsible for the program, however, and reimburses the
Department for its administrative costs.)
d. The Education program provides financial assistance to veterans, service persons, their dependents and survivors and
members of the Selected Reserve to aid them in obtaining education or training. Activities include education assistance,
which provides financial benefits to veterans and other eligible persons, tutorial assistance payments, education loans and
veterans-student services (work-study).
e. There are a variety of educational benefit programs available for veterans and other eligible persons. Although certain
restrictions apply to these benefit programs, opportunities exist for veterans and other eligible persons to pursue training in
universities and colleges, business and technical schools, correspondence schools, apprenticeship and other on-the-job
training programs. Additional opportunities exist for veterans and other eligible persons residing in foreign countries to
receive financial assistance for pursuing degree objectives or their equivalent in foreign universities and colleges, or in
American universities and colleges operating on American military installations.
3. PROGRAM DATA REQUIRED
a. Staffing projections by category (e.g., chief, clerical, technicians, etc.) and percentages of males and females.
b. Projected number of joint use workstations (Specify personal computers, word processors, microfiche/film, facsimile,
etc.).
c. Projected number of Computer (Target) Video Display Terminals, specific number of printers and word processors.
d. Projected number of file cabinets in central file area (Specify letter and specify existing legal sizes.).
e. Projected number of rating boards.
821-1
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