Veterans Service Organizations
Narrative Description
The Veterans Service Organizations provide assistance and service to
veterans filing compensation or pension claims by helping complete and compile
the required forms and documents. In addition, Veterans Service Organizations
will represent veterans during a claim hearing or appeal.
VBA provides the Veteran Service Organizations that are recognized by the
Department of Veterans Affairs with space at a regional office in accordance with
Title 38, Code of Federal Regulations, Section 14.637. Each Veterans Service
Organization receives a separate office with ceiling high partitions. If the
Veterans Service Organizations are agreeable and layout permits, the reception
areas can be combined to form a central waiting area or combined with the VSD
and VR&C waiting area. These offices should be located in close proximity to
the main entrance and with other public services.
VBA Design Guide
Page 2-37
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