November 15, 1991
VA HANDBOOK 7610 (834)
CHAPTER 834. VETERANS BENEFITS ADMINISTRATION - REGIONAL OFFICE -
SUPPORT SERVICE DIVISION
1. APPROVAL OF CRITERIA
Criteria approved by the Department of Veterans Affairs (VA) on June 15, 1988.
2. DEFINITION
Support Services Division:
a. Established at selected regional offices.
b. Exists in lieu of and encompasses the operations, responsibilities and functions of the Administrative and Finance
Divisions, Chapters 823 and 824 respectively.
3. PROGRAM DATA REQUIRED
a. Staffing projections by category (e.g., chief, clerical, technicians, etc.) and percentages of males and females.
b. Projected number of file cabinets (specify existing legal and specify letter sizes).
c. Projected number of Computer (Target) Video Display Terminals, specify number of printers and number of word
processors.
d. Projected number of forms storage shelving units.
e. Projected number of active record storage cabinets (letter size).
f. Projected number of inactive record storage shelving units.
g. Number of joint use workstations (specify personal computers, word processors, microfiche/film, facsimile, etc.).
h. Is Bench Mark NSF for the "Mail Unit" adequate?
(1) If yes, apply criteria.
(2) If no, list the generating equipment (number of pieces and their sizes) required to accomplish the mail room activities.
i. Is Bench Mark NSF for the "Central Reproduction Activity" adequate?
(1) If yes, apply criteria.
(2) If no, list the generating equipment (number of pieces and their sizes) required to accomplish the mail room activities.
4. SPACE DETERMINATIONS
Conventional
Modular System
a. Administration
(1) Office, Division Chief ..........................................................................13.9 NSM (150 NSF)
13.9 NSM (150 NSF)
834-1
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