Department of Veterans Affairs
VA Space Planning Criteria (Chapter 280)
Washington, DC 20420
February 2007
B.
Offices listed above shall be private and soundproof.
C.
Offices of Service Organization representatives should be located in an area
convenient to patients such as the main lobby/information area or ambulatory care.
D.
The waiting space should be conveniently located for use by all offices.
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FUNCTIONAL RELATIONSHIPS MATRIX
Relationship of Service Organization (Department) to services listed below:
TABLE 2: FUNCTIONAL RELATIONSHIP MATRIX
SERVICES
RELATIONSHIP
REASON
Social Work Service Admin. Office
2
H,I
Voluntary Service
2
H,I
Veterans Assistance Unit
2
H,I
Ambulatory Care
1
H,I
Main Lobby & Information
2
H,I
Legend:
Relationship
Reasons:
1. Adjacent
(Use as many as appropriate)
2. Close / Same Floor
A. Common use of resources
3. Close / Different Floor
B. Accessibility of supplies
Acceptable
C. Urgency of contact
4. Limited Traffic
D. Noise or vibration
X. Separation Desirable
E. Presence of odors or fumes
G. Sequence of work
H. Patient's convenience
I. Frequent contact
J. Need for security
K. Others (specify)
L. Closeness inappropriate
Service Organizations (Chapter 280): Page 5 of 6